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Frequently Asked Questions FAQ'S

  • Are you a Mill?
  • Is there a minimum order?
  • What are the ranges of your prices?
  • Does MacDonald's Flooring Install Floors or do I need my own installers?
  • Why was I charged sales tax on my purchase?
  • How long will it take to process my order?
  • Does MacDonald's Flooring give free estimates? Can I give you measurements I took?
  • How do I determine how much carpet I need?
  • Can I cancel my order?
  • What countries do you export to?
No. We are a wholesale distributor of some of the Leaders in the Flooring industry as well as many local designer brands.    - Carpet - Luxury Vinyl Tile (LVT/LVP) - Engineered and Solid Hardwoods - Laminate - Porcelain and Ceramic Tile - Marble/Quartz - VCT - Rubber Tile - Cork - Floor and Wall Tile
No. You may buy as little or as much as you wish.
No matter the size of budget, MacDonald's Flooring has a flooring to fit your need. From high-end, name brand options to smaller boutique choices, there is something for everyone.
MacDonald's Flooring has Licensed and Insured installers for every type of flooring. We will handle all scheduling and communication with the installers. MacDonald's Flooring also offers a 2 yr. labor warranty on any installations we do.   If you would like to hire your own installers, that is fine. MacDonald's Flooring offers no warranty for installations done by a 3rd party. 
State tax is applied to an item only if you reside in the state of Florida and have no tax certificate registration number.
Usually your flooring options will arrive within 5 to 7 working days.    In a rush? Let us know! We have many locally stocked flooring options just for this scenario that we can get the next day!
If MacDonald's Flooring is doing the installation, a MacDonald's Flooring sales associate will have to come physically measure the job.   If you have your own installer or are doing your own installation, you can use your own measurements but MacDonald's is not responsible for any incorrect measurements.
Carpet is measured by the Square Yard. Most carpet is 12 ft. wide, but not all are. Due to complexity of installing carpet, it is always best to have MacDonald's Flooring come give a free estimate.
Yes, you can, as long as the item has not been shipped or received by us. If the order has already been sent to us, there will be a restocking fee involved in returning it to the mill. Please call your Sale Representative ASAP to cancel any order.
We export to all the countries in South America and the Caribbean.

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